PRIVACY POLICY

We only collect information you provide directly when you contact us to request a quote or book a cleaning. This typically includes:

• Your name
• Phone number and email address
• Service address and details about your home
• Payment information processed by our payment provider (we do not store card numbers ourselves)

• To respond to quote requests and schedule cleanings
• To communicate with you about appointments and service
• To process payments for services rendered
• To comply with applicable laws and protect our business

If you text us at (347) 808-5869, we will use that number to reply about your inquiry and your appointments. We do not send marketing text messages, and we do not sell or share your phone number with third parties. Standard message and data rates from your carrier may apply. You can opt out at any time by replying STOP.

We do not sell or rent your personal information. We share information only with service providers that help us run our business — for example, our payment processor (Square) — and only to the extent necessary to provide the service. We may also disclose information when required by law.

We may use third-party tools and service providers to help operate our website, scheduling, communications, and payment processing.

We keep your information only as long as needed to provide our services and meet legal, tax, and accounting requirements. You may request that we delete your information at any time, subject to those requirements.

We use privacy-friendly website analytics tools, including Vercel Analytics, to help us understand general website traffic and improve our website experience. These tools may collect limited technical information such as browser type, pages visited, device information, and approximate usage data. We do not use advertising pixels or sell personal browsing information.

You can ask us to access, correct, or delete the information we hold about you, or opt out of any future communications, by contacting us using the details below.

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Questions about this policy or your information? Contact us:

• Phone or text: (347) 808-5869
• Email: hello@flatbushcleaning.com